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Frequently Asked Questions

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Registration

How do I register as an Advertiser on Little Red Compass?

It would take only a minute to register with Little Red Compass by simply registering here.

Why should I register with Little Red Compass?

You should register with Little Red Compass so that you can sign up to the listings we have on offer.

As a registered Advertiser you will have access to certain parts of the website that are reserved only for registered Advertisers and Members.

Am I obligated to sign up to listings once I am registered with Little Red Compass?

No, you are not obligated to sign up to any listings once you are registered with Little Red Compass.

You can sign up to a listing when you are ready and at a time that is convenient to you.

What other benefits will I have as a registered Advertiser on Little Red Compass?

Apart from being able to sign up to listings, you will have the same online privileges as a registered Member and access to the restricted areas of the website, where you can comment on articles, contribute your expertise in the forums with Members and respond to products and services reviews.

Do I need to sign up as a Member once I am already registered as an Advertiser?

No, there is no need to sign up as a Member once you are already registered as an Advertiser, because you will have the same online privileges as a registered Member.

Listings

How do I submit a listing now that I am registered with Little Red Compass?

It is really easy and simple to submit a listing! Once you are logged in, go to the Advertisers' Lounge and select a listing that you would like to sign up for. Complete the listing form and then select a payment option.

We will then check and verify your listing and payment details. Once approved, you will be notified via email and your listing will be published on Little Red Compass!

How long does it take for a listing application to be approved?

Once we have all the required details, it generally takes two working days to check and verify a listing. Once approved and published, you will be notified via email.

How do I manage my listings?

To manage your listings, simply login, go to the Advertisers' Lounge, select a listing that you wish to edit or update, and then click on Edit My Listing / Event to make the changes. Just remember to submit the changes made!

How often can I update my listings?

There is no limit on how often you can update your listings, so update them as and when required, particularly when you want to showcase your new product lines or if you're about to have a sale!

How can I cancel my listings?

Should you wish to cancel your listings, simply contact us or email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

We do not give refunds and please note, Directory Listings attract a termination fee – see below Billings for more details.

Can I list my business on Little Red Compass if it is not based in Australia?

You can only list on Little Red Compass if you are based in Australia and hold a valid Australian Business Number (ABN).

Billings

What are the payment options?

We accept payments via credit card (Visa, Mastercard, American Express) and PayPal.

Are my billing details safe with Little Red Compass?

We do not store any credit card details on our system. We use a premium payment gateway and one of Australia's leading banks to process our payments.

If my listing is on a subscription plan, how will my credit card be charged?

Directory Listings operate on a 12-month subscription plan, based on a 30-day billing cycle. Once the 30 days are up you will get charged for your next billing cycle.

Event Listings are one-off payments paid in advance during sign up.

Are there any listing set-up or termination fees?

There is no set-up fee.

Directory Listings operate on a 12-month subscription plan and you can cancel at any time by contacting us or emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.. However, we charge a termination fee of 50% of any outstanding listing fees.

No termination fee applies to the cancellation of Event Listings.

Security & Support

Is my information secure with Little Red Compass?

Little Red Compass will not pass on your information to any third parties for external marketing purposes and does not work in conjunction with any related companies who may want your personal and company information for reasons beyond the scope of completing your transaction with us.

Our website has security in place to make your online experience safe and the entering of credit card details secure. In addition, your credit card details are not stored on our system. For more information please see our Privacy Policy.

What should I do if I need further assistance?

If you need further assistance please contact us or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. Alternatively call us on 0412-131-984.



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Contact Us

If you have any questions or would like to obtain more information about Little Red Compass' services, please contact us by completing the form below.

Red Compass Pty Ltd

ABN 47 136 980 777
PO Box 516, Roseville NSW 2069, AUSTRALIA
0412-131-984
 hello@littleredcompass[dot]com[dot]au

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